Paragraph 26(2)(iii), Schedule 1 of the NHS (Pharmaceutical Services) Regulations 2005 requires community pharmacies to undertake an approved patient satisfaction survey annually, and in an approved manner. DH and PSNC agreed the requirements for the survey in March 2007. Details of the approved particulars can be found here, and a template questionnaire can be found here.
All rights reserved. All trademarks acknowledged.