Better contract management is a key lever for change. Contracts that are well managed deliver value for money for the public and the potential to treat the greatest number of people.
To facilitate the best possible contract management practices, the dental access team published two guides which complement each other:
A Contract Management Handbook – which covers:
- building relationships with providers
- managing under-delivery
- managing for appropriate recall
- managing dental finances.
The handbook also covers the NICE Guideline on Dental Recall and there is a further briefing on recall intervals and oral health.
A pack of support resources – Delivering Dental Access More Effectively – which covers:
- key advice on the dental Regulations
- a guide to developing a local performance policy
- advice on the effective use of information/data and E-reporting
- information on contract variations
- case studies and examples.
There are flowcharts to assist in the management of the small number of extreme cases where it proves necessary to move beyond the approach recommended in the Contract Management Handbook.
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